We have more exciting news to share about our remarkable 2020. In the process of setting a new company total sales loan volume record of $8.5 billion (while working from home, in the midst of a pandemic) – our RMS Team, once again, earned industry leading Customer Satisfaction Ratings! MortgageSAT just released its 2020 year-end results and, amongst all Lenders participating in this national customer satisfaction research, RMS set the industry standard in three categories:
- #1 Rated Large Independent Lender
- Best in Class Loan Officers Customer Satisfaction Rating
- Best-in-Class Likelihood to Use Again Customer Rating
This is an outstanding accomplishment, and we thank each of our employees for their contributions towards earning these industry leading Customer Satisfaction Ratings and continuing to Guide Our Customers Home!